Privacy Policy — SimplePOA Pros

1. Information We Collect

When you use SimplePOA Pros, we collect the following types of information:

Information you provide directly:

Personal information entered into the document questionnaire (names, addresses, dates of birth, phone numbers, email addresses)
Agent and alternate agent information
Power of Attorney preferences and selections
Payment information (processed securely through Stripe — we do not store credit card numbers)

Information collected automatically:

Device information (browser type, operating system)
IP address and approximate location
Pages visited and features used
Referring website

2. How We Use Your Information

We use your information to:

Generate your personalized Power of Attorney documents
Process payments and deliver your documents
Provide customer support
Improve our service and user experience
Comply with legal obligations
Prevent fraud and abuse

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures including:

SSL/TLS encryption for all data in transit
Encrypted storage for sensitive personal data
Secure payment processing through Stripe (PCI-DSS compliant)
Regular security assessments and updates
Limited employee access to personal information

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Payment processors (Stripe) to process your transactions
Service providers who assist in operating our website and services, subject to confidentiality obligations
Legal authorities when required by law, court order, or governmental regulation

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Document data used to generate your POA is retained for a reasonable period to enable document re-downloads and customer support. You may request deletion of your personal data by contacting us.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the Service.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications
Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@simplepoapros.com.

8. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@simplepoapros.com.

808 Online Marketing, LLC
30025 Alicia Pkwy #20-92
Laguna Niguel, CA 92677